Sandvik extend their WebSphere® MQ monitoring to OpenVMS with Cressida's TeQuest™

Sandvik is a high-technology engineering group with advanced products and a world-leading position within their specialized areas. Sandvik run their applications on a broad mix of operating systems including zOS, OpenVMS and i5 platforms with their business critical Raw Material Optimization (ROS), Lift Control Systems (STB), and Central Warehouse applications on OpenVMS. Their problem was that the OpenVMS platform, which is strategic to Sandvik, was not covered by IBM Tivoli OMEGAMON software in the same way as their other WMQ platforms.

Cressida’s ReQuest™ for WebSphere MQ helps Banco BPI track misplaced messages

The BPI Group -- headed by Banco BPI -- is a multinational financial specialist group focusing predominantly on commercial banking activity. Occasionally, incidents occur along the transaction chain for the two primary production MQ servers running MQ 5.3 on a HP9000 RP7420 and MQ 6.0 on zOS that result in a transaction not having completed as desired. Banco BPI needed to be able to track and find the missing messages between the two MQ Servers when such unexpected incidents occurred.

InQuest™ for WebSphere® MQ enforces application standards

A multinational financial company using WebSphere MQ for internal applications and data exchange with external customers. After a minor outage requiring the recovery of one of their applications, it was discovered that the MQ logs did not contain the expected records. Further investigation uncovered the cause – the application concerned was not using ‘persistent’ messages.

Severn Trent Water

During 2006, a new business critical application was under development. Severn Trent considered this application an important part of the strategy for maintaining their position as a world class Utility provider. A central and vital component of this application was again WMQ and there was a critical requirement to implement rapid emergency recovery in the event of an application failure. A crucial part of this process was the ability to restore the MQ queue managers to the same point in time quickly and accurately. This type of functionality was not provided for in the application design or in the underlying native WMQ.

Daimler Chrysler™ Bank Finds WebSphere® MQ Messages With ReQuest™

Daimler Chrysler Bank is recognized as one of the leading vehicle financing institutions in Germany. DC Bank’s offerings include financing, leasing, insurance, fleet management and, since July 2002, credit facilities for Mercedes-Benz™, Smart™, Chrysler™, Jeep™ and Setra™ brands. DC Bank wanted to improve the delivery, recovery options and performance of its WMQ infrastructure by

• providing a capability to confirm the timely delivery of WMQ messages and to track the missing messages
• being able to provide point-in-time and full recovery of messages and queues
• improving DC Bank’s overall WMQ performance capability.

Karl Heinz Heier, DC Bank's Senior Middleware Services Consultant notes "We found that the product capabilities do in fact cover all the key areas we were interested in."

Banksys Completes their WebSphere MQ monitoring on OpenVMS and Tru64 with Cressida's TeQuest

Banksys develops and manages retail-payment systems for the Beglian banks, merchants, and consumers. A significant part of their work is the management of all Beglian debit cards and electronic wallets. With a billion payment transactions a year, Banksys has an important responsibility in the Belgian national economy, offering its customers high performance and 24x7 availability amongst a number of service offerings.

The OpenVMS platform, which is strategic to Banksys, was not covered in the same way as Tandem and Solaris where Banksys uses Tivoli Omegamon products to manage their systems. This is where Cressida's TeQuest so nicely filled the gap to extend the Tivoli Omegamon Monitoring environment to include the OpenVMS and Tru64 WMQ platforms.

Proven ReQuest Scenarios

With ReQuest™’s multi-machine message propagation report, the current whereabouts of the message can be found immediately, plus the complete history of the journeys of the request-message and the reply-message.

IQubed (Intelligence Cubed) - Craig Roberts, CIO

Craig Roberts is chief information officer for Iqubed, a Houston-based consulting firm specializing in maximizing business potential through inspired design and deployment of technology. Roberts has used Ecora Software products for approximately two years. He sent this Q&A case study to tell us how it is going.

UPMC Health System - Sharon Masters, LAN Administrator

The Health Insurance Portability and Accountability Act (HIPAA), has made the healthcare IT business really take off according to Sharon Masters of UPMC Health System. For compliance, an organization must prove it is keeping records portable and private and that the infrastructures through which they travel and on which they reside are secure and can be rebuilt in the event of a disaster. This requires the ability to monitor and document network devices continuously. Few organizations can spare the resources necessary to maintain such information on an ongoing basis. Not doing so, however, can result in massive fines and lost revenue due to loss of patient confidence.

Lincoln Electric

Lincoln Electric is a world leader in the design, development and manufacturing of arc welding products and robotics welding systems. Currently, Lincoln Electric is using Mail Attender for Lotus Notes to enforce retention policies and to perform keyword searches that locate and retrieve specific data.

Kaspick & Company

Kaspick & Company is a provider of trust account investment and management services to non-profit institutions. Currently, Kaspick and Company uses Mail Attender for Exchange to enforce email retention policies for space reclamation.

Schenker

As one of the world’s largest logistics providers and transportation companies, Schenker has over 1,000 branches worldwide. Currently, Schenker is using PST Attender to compact PST files, zip attachments and restrict PST file inventory.

IBM Challenges Availability Management Status Quo (Summit Strategies White Paper)

To keep up with the demands of dynamic, on demand environments, CIOs and their business partners need a new approach that integrates availability, performance and problem management processes and tools in a more collaborative and real-time way. This White Paper demonstrates how IBM Challenge the Availability Management Status Quo.