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:: Courses

There are currently the following ITM courses available:

Tivoli ITM 6.1 Administator Course
Tivoli ITM 6.1 Operator Course
Tivoli ITM 6.1 Implementor Course

 

Tivoli ITM 6.1 Administrator Course

Duration: 3 Days
Delivery Method: Classroom
Language: English

Course Description

IBM Tivoli Monitoring 6.1 lets users manage their systems graphically, dynamically, and flexibly, with a browser-enabled interface that helps transform systems management data into information they need to keep systems up and running. In this course, students will learn how to administer IBM Tivoli Monitoring 6.1.

Objectives

After completing this course, students will be able to accomplish the following:

:: Manage the infrastructure for IBM Tivoli Monitoring 6.1
:: Monitor the enterprise through situation events and TEC events
:: Automate problem resolution through actions and policies

:: Visualize enterprise monitoring data and personalize workspaces

:: Collect historical data, prune and summarize data, manage data retention, and create historical enterprise reports
:: Manage ITM 6.1 users and control access to features and workspaces

Course Outline

Overview and Administrative Tasks

    Solution Demonstration
    Tivoli Monitoring Services
    Starting and stopping ITM Components
    Managed Systems
    Data Storage - Data Collection
    Universal Agent

Monitoring your Enterprise

    Situation Events and Situation Attributes
    The Situation Editor
    Building Situations
    Situation Settings
    Expert Advice
    Managing Situations
    Multi-node and Embedded Situations
    Building Situations against different agents
    TEC Integration

Actions and Automation

    Overview
    Take Action
    Situation Actions
    Policies

Visualizing Monitoring Data

    Structuring the Enterprise in Logical Views
    Organizing the Presentation
    Defining Data Collection Rules
    Providing User Navigation
    Defining a Simple Link
    Creating Advanced Links
    Advanced Link Usage Examples
    Link Specifics

Historical Data Collection 

    Configuring Historical Data Collection in TEP
    Configuring the Summarization and Pruning Agent
    Embedding History Data in TEP

Managing Users and Publishing Workspaces 

    Create, Delete, and Customize User Accounts in TEP
    Change Permissions for Applications and Navigator Views
      Publishing Workspaces

Who will benefit from this course

This course is for system administrators who will administer IBM Tivoli Monitoring on Windows, UNIX, and Linux platforms.

Required Skills/Knowledge

The following skills and areas of knowledge are required:

  • Familiarity of IBM Tivoli Monitoring Architecture
  • Ability to use and navigate the Tivoli Enterprise Portal
  • Working knowledge of how to access situation events, situation event details, and status changes.
  • Ability to manage situation events effectively using IBM Tivoli Monitoring.
  • Experience with the Tivoli desktop
  • Working knowledge of TEC 3.9.
  • Working knowledge of system administration of linux and Windows 2000.

To contact your regional Cressida sales and support team member click here, or you may contact our head office via telephone on +44 14 83 23 93 00.

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Tivoli ITM 6.1 Operator Course

Duration: 1 Day
Delivery Method: Classroom
Language: English

Course Description

IBM Tivoli Monitoring 6.1 lets users manage their systems graphically, dynamically, and flexibly, with a browser-enabled interface that helps transform systems management data into the information they need to keep systems up and running. In this course, students will learn how to operate IBM Tivoli Monitoring 6.1.

 

Objectives

After completing this course, students will be able to accomplish the following:

:: Describe the IBM Tivoli Monitoring architecture
:: Use and navigate the Tivoli Enterprise Portal in order to monitor and manage an enterprise monitoring solution built with IBM Tivoli Monitoring 6.1
:: Access situation events, situation event details and status changes

:: Manage events effectively using facilities provided with IBM Tivoli Monitoring

:: Use IBM Tivoli Monitoring 6.1 to view TEC Events and launch NetView

Course Outline

Introduction and Overview

    Overview
    Description
    Architecture and Components

Using and Navigating TEP (with Lab)

    Launching TEP
    Application Window
    Online Help
    Navigators
    Navigating Workspaces
    Capturing and Displaying Data

Event Notification (with Lab)

    Situation Events
    Situation Event Notification
    Accessing Situation Event Details
    Monitoring Situation Event Status Changes

Managing Enterprise Events Effectively (with Lab)

    Situation Event Management Facilities
    Accessing Situation Event Management Options
    Managing Situation Events Effectively

Managing Events in TEC (with Lab)

    Viewing TEC Events
    Launching NetView in context

Who will benefit from this course

This course is designed for users who desire to get familiar with how to use the product.

Required Skills/Knowledge

The following skills and areas of knowledge are required:

  • Ability to navigate through Windows applications
  • Working knowledge of an Internet browser
  • Experience with event management

To contact your regional Cressida sales and support team member click here, or you may contact our head office staff via telephone on +44 14 83 23 93 00.

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Tivoli ITM 6.1 Implementor Course

Duration: 2 Days
Delivery Method: Classroom
Language: English

Course Description

IBM Tivoli Monitoring 6.1 lets users manage their systems graphically, dynamically, and flexibly, with a browser-enabled interface that helps transform systems management data into information they need to keep systems up and running. In this course, students will learn how to implement IBM Tivoli Monitoring 6.1.

Objectives

After completing this course, students will be able to accomplish the following:

:: Plan an ITM 6.1 Implementation
:: Install, configure and maintain IBM Tivoli Monitor 6.1 and its prerequisites

:: Install and configure Tivoli Enterprise Monitoring Agents

:: Implement failover support for IBM Tivoli Monitoring

:: Describe how to implement ITM 6.1 user security and infrastructure component communication security
:: Describe a migration or coexistence plan to ITM 6.1 from any of the following environments: CandleNet Portal, IBM Tivoli Monitoring 5.1, Distributed Monitoring 3.7

Course Outline

Planning an ITM 6.1 Implementation

Installing and configuring ITM 6.1 and its prerequisites (with Labs)

    Prerequisites
    Installing ITM 6.1
    TEC install
    Maintenance
    Backup
    Configure communication from a dist environ to a z/OS environment

Installing and configuring Tivoli Enterprise Monitoring Agents (with Labs)

    Remote deployment
    Remote agent restart and configuration
    ITM for Databases example

Availability

    Secondary TEMS
    Hub TEMS Hot Standby
    TEPS failover

Security 

    Heartbeats
    User Authentication
    User Authorization
    Agent Authentication
    Communication Security
    Firewalls

Describing a migration or coexistance plan for ITM 6.1 from:  

    CandleNet Portal platform
    ITM Platform
    DM Platform

Who will benefit from this course

System administrators and services personnel who will deploy ITM 6.1.

Required Skills/Knowledge

The following skills and areas of knowledge are required:

  • Familiarity of IBM Tivoli Monitoring Architecture
  • Ability to use and navigate the Tivoli Enterprise Portal
  • Working knowledge of how to access situation events, situation event details, and status changes.
  • Ability to manage situation events effectively using IBM Tivoli Monitoring.
  • Experience with the Tivoli desktop
  • Working knowledge of TEC 3.9.
  • Working knowledge of system administration of linux and Windows 2000.

To contact your regional Cressida sales and support team member click here, or you may contact our head office staff via telephone on +44 14 83 23 93 00.

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