:: Frequently Asked Questions - FAQ's

Though Database Attender solves many business problems, companies are very cautious in changing their Lotus Notes infrastructure. Database Attender was designed to be as non-invasive as possible, thanks to the knowledge we gathered while researching the business need for this product.

ARCHITECTURE

What platforms does Database Attender support?
Database Attender can run on any platform that supports Lotus Notes.

What technology/software does Database Attender use?
Database Attender uses LotusScript to perform its processing. Database Attender does not use any API calls.

Does Database Attender run on R4?
No. Database Attender was specifically designed for R5.

Does Database Attender run on 'clustered' servers?
Database Attender is completely compatible with clustering.

INSTALLATION

How is Database Attender installed?
Database Attender is shipped with its own Lotus Notes-based installation routine. The Database Attender installation will guide you through the installation in a wizard-like fashion.

What Servers must I install Database Attender on?
Every application server that requires processing must have a replica of Database Attender.

CONFIGURATION

Does Database Attender effect my Domino Directory?
No changes are made to the Domino Directory.

What access does Database Attender need?
Database Attender itself requires no special access, however, the signer of the Database Attender agents must have at least Reader access, Administration rights to the server, and Unrestricted LotusScript agent rights.

What must I change to use Database Attender?
Simply install Database Attender on your application servers. No application changes are required.

RETURN ON INVESTMENT

What kind of ROI does Database Attender provide?
This is difficult to quantify and will vary from organization to organization. Simply put, Database Attender simplifies the multitude of tasks associated with Notes Administration, thereby saving time and other resources.