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: : Intelliwatch for Lotus Notes Management Assessment
 
There might be various reasons why your company would want an independent assessment of the way Lotus Notes Pinnacle has been implemented and is being used to manage your Domino environment. You may not believe you're getting the best return on your investment in Lotus Notes. You might want to have a second opinion other than the vendor's view, or you are simply lacking the skills or resources to do the job.
 
Whatever the reason, Cressida can provide you with an in-depth assessment from Notes consultants with many years experience of Lotus Notes implementation and configuration.
 
We will provide you with a recommendation report containing an analysis identifying which of the items in the list below require action.
 
All Cressida engagements are preceded by an initial no-charge interview. The objective of this no-charge service is to define and scope your requirements and to develop a formal statement of work for your review and approval. There are no obligations for this no-charge offer.
 
When you approve the Pilot project's Statement of Work, an interview will be conducted and research will be done on site and the result of the analysis will be presented to you.
 
If you then decide to implement our recommendations, Cressida consultants can assist your staff in optimizing configuration for more efficient Notes management or to manage projects to (further) implement Lotus Notes Pinnacle across your organisation.
 
Some of the areas investigated and an assessment performed for are :
 
· Correct release levels
· Is all documentation up to date?
· Appropriate implementation strategy/architecture
· Threshold settings
· Are all product features exploited to maximize return on investment?
· Does it generate relevent alerts?
· Are alerts being sent to the appropriate staff and correct consoles?
· Is any automated correction in place?
· Are useful reports being generated?
· Is there or should there be any integration with other products?
· Do key staff need further product education

 
 
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